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SHIPPING AND DELIVERY

by Incredible Indian Tea
incredible indian tea

Here at Incredible Indian Tea we understand how important it is for you to have affordable, fair, and fast shipping options (and great tea). Like you, we also love to shop online, this is why we ship your order fast, and charge a flat rate per order.

Posting and packing fee£2.95 1-3 business days (estimate only) – Please note that we do not guarantee these delivery times and cannot refund shipping costs for overdue parcels.

*These delivery times are an estimate only and may vary depending on your location and factors outside of our control

Same Day Order Dispatch

We know it is important for you to receive your tea order quickly so all orders made before 2pm are dispatched the same day! (Mon-Fri excl. public holidays). Orders made after this time will be dispatched the next day.

Returns Policy – Updated March 2021

Please note: We are no longer accepting returns or exchanges for change of mind/over ordering/incorrect item ordered. This is to ensure the safety of our staff and other customers. Please carefully check your order before payment to ensure you have ordered the correct items and have checked all product descriptions for details. Please call or email our team with any product-related questions before ordering if unsure of anything. Please also note that some items have shorter best before dates and so if you plan on ordering large-multi pack quantities check with us first. As tea is a food product we do not accept returns for not liking a particular flavour as everyone’s tastes are different. With teas, people can react differently and we cannot control this or provide returns in these cases.

For any other returns/refunds it is the responsibility of the purchaser to organise return shipping with items in original packaging and proof of purchase.

Payment Options

We accept, Visa, Mastercard